Packages
MARR has specific guidelines that must be followed with respect to what patients may receive from family and friends during the course of treatment. Please know that it is not our wish to deprive our patients of anything. Part of the therapeutic process is learning to budget and live within the guidelines set and the patient's best interests are always paramount. Please follow the procedures given to families upon admission.
Phone and Mail Privileges
Patients have no phone privileges until their contract has been presented and accepted by their counselor and community. Mail privileges vary at the different sites. Please be patient. Your loved one will call and write when they can.
Stopping by
If, for any reason, you have the need to come to the Center, you must call and make an appointment first.
Therapeutic Leave Requests
Patients are eligible for a therapeutic leave approximately 30 days after they started treatment. The patient must submit a leave request to their house manager for community approval as well as staff approval. Family members are advised against making concrete plans (i.e. airline, hotel) etc. until you know the request has been approved. If staff denies a therapeutic leave request, it does not necessarily mean the patient is not making progress. Leave requests can be denied for a variety of reasons i.e. insufficient plan, family instability, etc. The family counselor is available to you to discuss an upcoming leave and to debrief after the visit.
Information about patient
If you have questions or would like to inquire as to the well being of a patient, please contact the family counselor for information and support. However, keep in mind that a release of information, signed by the patient, must be on file with your name on it in order for us to even acknowledge that the patient is here. This is done for their protection and is required by law. We try to limit releases to immediate family, so please advise friends and extended family that you will be happy to update them and that there is no need for them to contact the center. |
