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- Do we (RSU) take walk-ins?
RSU does not accept walk-ins, all potential clients must first complete a phone assessment to determine their eligibility for our program. An appointment for intake is scheduled only when the phone assessment and relevant documentation has been gathered.
- What documentation is necessary to enter treatment at RSU?
All incoming clients must have a valid picture ID, social security card, and/or birth certificate. All children entering treatment with their mothers must have social security cards, birth certificates or confirmation of births, immunization records, and/or school records. All incoming clients and children ages 5 and over must have a PPD (TB) test placed and read before entering treatment.
- If accepted into RSU's program, what am I allowed to bring?
Accepted clients should only bring clothing, toiletries, and personal hygiene items for themselves and their children. We do not allow cell phones, TV's, DVD players and VCRs. If clients wish to bring their own sheets (twin size only), towels, pillows, etc ... they may. RSU would like for client's to restrict the amount of items they bring to just their necessities, at first. After settling in, clients are allowed to have family and friends drop off additional items to RSU's Administrative building. If you have any specific questions, you may call RSU's intake coordinator at 678-808-5100, for further information.
- When can I start to receive visitors at Right Side Up?
Clients are not allowed to have visitors at RSU, except for official visitors (i.e. DFCS, Probation, etc). After completing 30-45 days of treatment, clients may request therapeutic leaves.
- How long is your program?
Residential Treatment will last from nine (9) to twelve (12) months although some women may require longer lengths of stay, depending on the severity of their treatment needs and other circumstances.
- Are client's allowed to smoke at Right Side Up?
Clients are not allowed to smoke in the residential sites, however, they will be allowed to smoke in designated areas and at scheduled times.
- Are clients expected to cook as a group?
Clients are expected to cook for themselves and their children, only.
- Are clients given their own apartments and are washers and dryers in the apartments?
No, clients will generally share the apartments with other clients. Each apartment has a washer and dryer.
- Does RSU have its own daycare on site?
No, we use licensed daycares in the community. As well as, school-aged children will attend the local public schools.
- How many children am I allowed to bring to RSU?
Clients are eligible to bring up to three children under the age of 13.
- Where are Right Side Up's sites?
RSU has one site in Fulton County and two in DeKalb County. However, exact locations are not released.
- Are client's allowed to receive/send mail to family and friends?
Yes, they must use Right Side Up's administrative address, only.
- Are client's allowed to use the telephone?
Clients are eligible to use the apartment phone when they have completed at least 30 days of treatment and at the discretion and approval of treatment team. Client's may use office telephone with permission of staff.
- When are clients expected to work?
Clients must first complete 90 days of treatment and then are given 30 days to look for employment. They must work a minimum of 30 hours a week, until they complete the program.
- What is TCC?
TCC stands for Therapeutic Child Care. TCC provides a healing environment where women in recovery can learn to interact in a nurturing, constructive and healthy manner with their children, enhancing healthy parenting skills.
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